Priority Packing

We ship all orders within 24 hours (M-F) and use Australia Post to send our products. 

In our experience, standard shipping takes between 5 - 10 business days, so if your order is urgent, please choose express shipping or local pick up at checkout. 

Local pick up is from Langwarrin, VIC, 3910.

If you would like to read our shipping policy in full, you can do so here.

We have also placed a quick reference guide below for your ease. If viewing on mobile, slide left to view the table in full.

Returns:

We are so confident you will love our product (it's the best kid's travel diary out there) that you won't want to return it; however, if you do, please contact us via email to discuss this further.

Customer satisfaction is so important to us!

Exchanges:

If, after receiving your travel diary, you feel the alternative travel diary would be more appropriate, e.g., the senior edition instead of the junior edition, we will happily exchange the travel diary for you, as long as it's returned in 'as new' condition. Please contact us via email to arrange.

Both policies can be viewed in full here.

Ultimately, you know your kiddo(s) best.

The junior books are geared towards kids in the 3-6 ish age bracket, and the senior books are aimed at kids in the 7-10 ish age bracket, but these are really just a guide, based on ‘average’ abilities and interests. We've had kids aged 11 and 12 love the senior travel diary too.

In terms of academic skill-level, the junior book primarily focuses on skills taught at pre-school and an early primary level. Things like pre-writing development, letters and numbers, colours, shape recognition and simple problem-solving.

The senior book focuses on skills developed in middle to later primary school. Things like writing, sight words, basic math's, general problem-solving and geography. As well as confidence building exercises and comprehension.

In each book the cultural content (the part that teaches your child about your chosen holiday destination) and the video content (the part that teaches your child the local language) is the same.

There are 15 x A4 diary pages, plus 2 x pages for holiday reflection where children can document their favourite meals, friends they met along the way etc.

We find that 17 pages are enough for holidays under 30 days, as typically (despite best intentions), children may miss documenting a day or two while away due to being worn out from a busy day of exploring!

The remaining pages contain educational content, activities, and QR codes that bring the video content to life.

There's also plenty of space for photos.

Each of our travel diaries have QR codes embedded inside them.

All you need to do to bring the video content to life is hover a smartphone over the QR code(s), and a video that teaches your child the local language will load!

QR codes can be found on all language pages.

After purchasing your travel diary, you'll receive a link via email to the airline ticket template that you can edit, and print.

Along with the travel diary, it’s the perfect way to reveal your holiday plans and build excitement, or it makes a cute gift tag if kids already know they’re going!

Got more questions?

You can view our full Q&A HERE

Or, email us at hello@mybigadventure.com.au